Centara
  • Introduction to Centara
  • Getting started with Centara
    • Software and hardware requirements
    • getCentara.exe
    • Install Centara Server
    • Centara Configuration
      • RDM overview
      • Create organization structure
      • General settings
      • Layouts and visual components
        • Creating layouts
        • Assigning layouts in configuration
        • Populating layouts with components
        • Applying functionalty to buttons
        • UI component reference
      • Hardware
        • OPOS installation
          • Epson OPOS
        • Centara server configuration
      • POS Receipts
        • Receipt parts
        • Receipt Directives
          • Formatting directives
          • General directives
          • Hospitality directives
          • Fiscal Printers directives
          • Tender slip directives
        • Receipt logo
        • Receipt template
          • Special formatting
      • POS operators and permissions
        • Create operators and permissions
      • Tenders
      • Other configuration
        • Customer configuration
        • Cash management
          • Setting up cash management
          • Balance report
        • Suspend / retrieve
        • Search
          • Applying customer search
          • Applying product search
            • Style search
            • Stock search
          • Applying transaction search
        • Custom settings
    • Install Centara POS
      • Alternative database configurations
      • Centara Licensing
    • Features
      • Conditional sub-layouts
      • Out of stock warning
  • User guides
    • POS User Guide
      • Operator sign on / off
      • Layouts
      • Selling products
      • Paying for products
      • Voiding
      • Customers
      • Suspend / retrieve
      • Cash management
    • Discount Offer module
      • Getting started
      • Basic discounts
      • Package deals
      • Seasonal offers
      • Miscellaneous
      • Working with the filters
      • Making changes to the discounts
      • Time restrictions
      • Selectors
      • Layered discounts
      • Audit Log
      • Glossary of Terms
    • Loyalty system
      • System overview
      • Creating organization stucture
      • Working with loyalty data
        • General handling
          • Adding loyalty data
        • Giftcards
          • Adding gift card data
        • Store credit
          • Instrument handling
        • Coupons
          • How to setup alphanumeric offer coupon
      • Connecting Centara to Loyalty
      • View loyalty data on POS
      • Loyalty operations
    • Snippet manager
  • Integrations
    • Sentry.io
    • Acumatica
      • Acumatica installation
      • Acumatica Connector
        • Customer creation
        • Cashier Groups
        • Avalara Configuration
        • Common configuration errors
        • General inquiries
  • Development
    • APIs
      • External orders
      • Item API
      • Loyalty API
        • Gift cards
        • Loyalty cards
        • Store credit
    • GraphQL
    • XVal
      • XVal List comprehensions
      • XVal operators
      • XVal examples
      • XVal usage
      • XVal testing
  • References
    • Data processes
      • XVal Library
      • Data process examples
    • POS macros
  • FAQ
    • Centara Server
      • Installation
      • Maintenance
    • Centara POS
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  • Create the layout hosting the customer search form
  • Set a button the launch customer search

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  1. Getting started with Centara
  2. Centara Configuration
  3. Other configuration
  4. Search

Applying customer search

Everything regarding customer search functionality comes by applying the customer search UI component somewhere on to a grid.

Create the layout hosting the customer search form

The recommended way is to create a new full screen layout and drop the component on to that fully expanded.

  1. Navigate to Setup > POS Layout

  2. Click New layout (24x17)

  3. Provide new ID and name for the layout, for example:

    1. ID = customer-lookup

    2. Name = Customer search layout

  4. Under Components, locate and click << Customer search to drop the UI component onto the layout and expand the component to cover the whole layout.

  5. After making sure the component is selected, various settings can be applied.

    email - factor: The search factor of the email fields can be adjusted.

    history - factor: The search factor of the email fields can be adjusted.

    id - factor: The search factor of the email fields can be adjusted.

    name - factor: The search factor of the email fields can be adjusted.

    phone - factor: The search factor of the email fields can be adjusted.

    customercreate: By applying this property, the POS has the ability to create a customer both in Centara server and in the local database simultaneously.

Set a button the launch customer search

Now that the layout is ready we only need to have a button configured with a macro to launch the search layout.

  1. Choose an existing button or create a new one.

  2. Apply the following properties to the button:

    1. Macro = MENUOPEN(MenuControlId=root;MenuId=customer-lookup;);

    2. Caption = Search for customers

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Last updated 4 years ago

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