Centara
  • Introduction to Centara
  • Getting started with Centara
    • Software and hardware requirements
    • getCentara.exe
    • Install Centara Server
    • Centara Configuration
      • RDM overview
      • Create organization structure
      • General settings
      • Layouts and visual components
        • Creating layouts
        • Assigning layouts in configuration
        • Populating layouts with components
        • Applying functionalty to buttons
        • UI component reference
      • Hardware
        • OPOS installation
          • Epson OPOS
        • Centara server configuration
      • POS Receipts
        • Receipt parts
        • Receipt Directives
          • Formatting directives
          • General directives
          • Hospitality directives
          • Fiscal Printers directives
          • Tender slip directives
        • Receipt logo
        • Receipt template
          • Special formatting
      • POS operators and permissions
        • Create operators and permissions
      • Tenders
      • Other configuration
        • Customer configuration
        • Cash management
          • Setting up cash management
          • Balance report
        • Suspend / retrieve
        • Search
          • Applying customer search
          • Applying product search
            • Style search
            • Stock search
          • Applying transaction search
        • Custom settings
    • Install Centara POS
      • Alternative database configurations
      • Centara Licensing
    • Features
      • Conditional sub-layouts
      • Out of stock warning
  • User guides
    • POS User Guide
      • Operator sign on / off
      • Layouts
      • Selling products
      • Paying for products
      • Voiding
      • Customers
      • Suspend / retrieve
      • Cash management
    • Discount Offer module
      • Getting started
      • Basic discounts
      • Package deals
      • Seasonal offers
      • Miscellaneous
      • Working with the filters
      • Making changes to the discounts
      • Time restrictions
      • Selectors
      • Layered discounts
      • Audit Log
      • Glossary of Terms
    • Loyalty system
      • System overview
      • Creating organization stucture
      • Working with loyalty data
        • General handling
          • Adding loyalty data
        • Giftcards
          • Adding gift card data
        • Store credit
          • Instrument handling
        • Coupons
          • How to setup alphanumeric offer coupon
      • Connecting Centara to Loyalty
      • View loyalty data on POS
      • Loyalty operations
    • Snippet manager
  • Integrations
    • Sentry.io
    • Acumatica
      • Acumatica installation
      • Acumatica Connector
        • Customer creation
        • Cashier Groups
        • Avalara Configuration
        • Common configuration errors
        • General inquiries
  • Development
    • APIs
      • External orders
      • Item API
      • Loyalty API
        • Gift cards
        • Loyalty cards
        • Store credit
    • GraphQL
    • XVal
      • XVal List comprehensions
      • XVal operators
      • XVal examples
      • XVal usage
      • XVal testing
  • References
    • Data processes
      • XVal Library
      • Data process examples
    • POS macros
  • FAQ
    • Centara Server
      • Installation
      • Maintenance
    • Centara POS
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On this page
  • Void lines
  • Void last item
  • Void current transaction
  • Void previous transaction

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  1. User guides
  2. POS User Guide

Voiding

Generally voiding does not mean deleting from existence, rather things are taken out of scope of the customer. Voided things will always be registered as such.

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Last updated 5 years ago

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Void lines

When you need to void an item from the current sale whether it is a sales line or a payment line, select the line in question by pressing on it and the line will change color to indicate that it has been selected.

Then press the Void button and the line will be voided. The line will still be visible, but it has a line through it, indicating the line has been voided.

In the case of voiding payment lines, doing this may start a void operation to be performed on a pin pad.

Void last item

Since the last item is the likeliest to be voided, it is also possible to configure a button for that special purpose, namely Void last item.

Void current transaction

When you need to void the whole transaction, press the Journal window and the screen to what is shown below. Press the Void all button and a confirmation panel will appear:

Press the OK button and the transaction will be voided as a whole.

Void previous transaction